Opening Mind Associates is dedicated to customer satisfaction. If your purchase does not fulfill your needs for any reason, you can return your item for an exchange or refund. Simply contact our store to receive instructions on returning your purchase. The following conditions apply:
- Shipping is non-refundable*
- A (PERCENTAGE / FEE) Restocking Fee applies (provided item is repacked according to factory standards & without excess wear)
*Items purchased originally with Free Shipping will have standard ground shipping fees deducted from the refund
Shipping to and from is at the customer’s expense and varies according to weight, size, shipping type and location. If our system does not compute the proper shipping cost for our customers from outside the USA, Opening Mind Associates will contact you with the exact amount of the cost to ship your items in the most economical and timely way. You will be free to cancel your order if the shipping terms are not agreed. Thank you.